Customer Service

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Order Status

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Customized orders are charged to credit/debit card paying customers at the time of customer order acceptance to ensure availability of funds. Paying through Google Checkout indicates your approval of this order. Customers agree to and understand the following: to pay any sales or use tax; no returns or allowances without prior written approval by our company; no credits will be issued for returned merchandise without our consent; underruns or overruns of not more than 10% is  billed pro-rata; we reserve the right to charge for any losses entailed by reason of customer cancellation or changes to order prior to shipment; merchandise becomes customer property at the time it is accepted by the shipping carrier.  Delays of merchandise caused by the shipping carrier are the responsibility of the carrier.  Delivery times vary per product from 24hrs to sometimes over 90 days(products produced overseas). Customer acknowledges proper authorization from all copyright owners to release the logo(s) or photo(s) to be printed. Sales Order is subject to the laws of Ohio.

Order is Late

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Customized orders are charged to credit/debit card paying customers at the time of customer order acceptance to ensure availability of funds. Paying through Google Checkout indicates your approval of this order. Customers agree to and understand the following: to pay any sales or use tax; no returns or allowances without prior written approval by our company; no credits will be issued for returned merchandise without our consent; underruns or overruns of not more than 10% is  billed pro-rata; we reserve the right to charge for any losses entailed by reason of customer cancellation or changes to order prior to shipment; merchandise becomes customer property at the time it is accepted by the shipping carrier.  Delays of merchandise caused by the shipping carrier are the responsibility of the carrier.  Delivery times vary per product from 24hrs to sometimes over 90 days(products produced overseas). Customer acknowledges proper authorization from all copyright owners to release the logo(s) or photo(s) to be printed. Sales Order is subject to the laws of Ohio.

Change Order

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Customized orders are charged to credit/debit card paying customers at the time of customer order acceptance to ensure availability of funds. Paying through Google Checkout indicates your approval of this order. Customers agree to and understand the following: to pay any sales or use tax; no returns or allowances without prior written approval by our company; no credits will be issued for returned merchandise without our consent; underruns or overruns of not more than 10% is  billed pro-rata; we reserve the right to charge for any losses entailed by reason of customer cancellation or changes to order prior to shipment; merchandise becomes customer property at the time it is accepted by the shipping carrier.  Delays of merchandise caused by the shipping carrier are the responsibility of the carrier.  Delivery times vary per product from 24hrs to sometimes over 90 days(products produced overseas). Customer acknowledges proper authorization from all copyright owners to release the logo(s) or photo(s) to be printed. Sales Order is subject to the laws of Ohio.

Cancel Order

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Customized orders are charged to credit/debit card paying customers at the time of customer order acceptance to ensure availability of funds. Paying through Google Checkout indicates your approval of this order. Customers agree to and understand the following: to pay any sales or use tax; no returns or allowances without prior written approval by our company; no credits will be issued for returned merchandise without our consent; underruns or overruns of not more than 10% is  billed pro-rata; we reserve the right to charge for any losses entailed by reason of customer cancellation or changes to order prior to shipment; merchandise becomes customer property at the time it is accepted by the shipping carrier.  Delays of merchandise caused by the shipping carrier are the responsibility of the carrier.  Delivery times vary per product from 24hrs to sometimes over 90 days(products produced overseas). Customer acknowledges proper authorization from all copyright owners to release the logo(s) or photo(s) to be printed. Sales Order is subject to the laws of Ohio.

Received Damaged Items

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Customized orders are charged to credit/debit card paying customers at the time of customer order acceptance to ensure availability of funds. Paying through Google Checkout indicates your approval of this order. Customers agree to and understand the following: to pay any sales or use tax; no returns or allowances without prior written approval by our company; no credits will be issued for returned merchandise without our consent; underruns or overruns of not more than 10% is  billed pro-rata; we reserve the right to charge for any losses entailed by reason of customer cancellation or changes to order prior to shipment; merchandise becomes customer property at the time it is accepted by the shipping carrier.  Delays of merchandise caused by the shipping carrier are the responsibility of the carrier.  Delivery times vary per product from 24hrs to sometimes over 90 days(products produced overseas). Customer acknowledges proper authorization from all copyright owners to release the logo(s) or photo(s) to be printed. Sales Order is subject to the laws of Ohio.

Recieved Order with Wrong Logo, Color or Item

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Customized orders are charged to credit/debit card paying customers at the time of customer order acceptance to ensure availability of funds. Paying through Google Checkout indicates your approval of this order. Customers agree to and understand the following: to pay any sales or use tax; no returns or allowances without prior written approval by our company; no credits will be issued for returned merchandise without our consent; underruns or overruns of not more than 10% is  billed pro-rata; we reserve the right to charge for any losses entailed by reason of customer cancellation or changes to order prior to shipment; merchandise becomes customer property at the time it is accepted by the shipping carrier.  Delays of merchandise caused by the shipping carrier are the responsibility of the carrier.  Delivery times vary per product from 24hrs to sometimes over 90 days(products produced overseas). Customer acknowledges proper authorization from all copyright owners to release the logo(s) or photo(s) to be printed. Sales Order is subject to the laws of Ohio.

Recieved Partial or Incomplete Order

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Customized orders are charged to credit/debit card paying customers at the time of customer order acceptance to ensure availability of funds. Paying through Google Checkout indicates your approval of this order. Customers agree to and understand the following: to pay any sales or use tax; no returns or allowances without prior written approval by our company; no credits will be issued for returned merchandise without our consent; underruns or overruns of not more than 10% is  billed pro-rata; we reserve the right to charge for any losses entailed by reason of customer cancellation or changes to order prior to shipment; merchandise becomes customer property at the time it is accepted by the shipping carrier.  Delays of merchandise caused by the shipping carrier are the responsibility of the carrier.  Delivery times vary per product from 24hrs to sometimes over 90 days(products produced overseas). Customer acknowledges proper authorization from all copyright owners to release the logo(s) or photo(s) to be printed. Sales Order is subject to the laws of Ohio.

Order was under or Over Charged

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Customized orders are charged to credit/debit card paying customers at the time of customer order acceptance to ensure availability of funds. Paying through Google Checkout indicates your approval of this order. Customers agree to and understand the following: to pay any sales or use tax; no returns or allowances without prior written approval by our company; no credits will be issued for returned merchandise without our consent; underruns or overruns of not more than 10% is  billed pro-rata; we reserve the right to charge for any losses entailed by reason of customer cancellation or changes to order prior to shipment; merchandise becomes customer property at the time it is accepted by the shipping carrier.  Delays of merchandise caused by the shipping carrier are the responsibility of the carrier.  Delivery times vary per product from 24hrs to sometimes over 90 days(products produced overseas). Customer acknowledges proper authorization from all copyright owners to release the logo(s) or photo(s) to be printed. Sales Order is subject to the laws of Ohio.

Artwork Related Issues

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Customized orders are charged to credit/debit card paying customers at the time of customer order acceptance to ensure availability of funds. Paying through Google Checkout indicates your approval of this order. Customers agree to and understand the following: to pay any sales or use tax; no returns or allowances without prior written approval by our company; no credits will be issued for returned merchandise without our consent; underruns or overruns of not more than 10% is  billed pro-rata; we reserve the right to charge for any losses entailed by reason of customer cancellation or changes to order prior to shipment; merchandise becomes customer property at the time it is accepted by the shipping carrier.  Delays of merchandise caused by the shipping carrier are the responsibility of the carrier.  Delivery times vary per product from 24hrs to sometimes over 90 days(products produced overseas). Customer acknowledges proper authorization from all copyright owners to release the logo(s) or photo(s) to be printed. Sales Order is subject to the laws of Ohio.

Other

Read First
Customized orders are charged to credit/debit card paying customers at the time of customer order acceptance to ensure availability of funds. Paying through Google Checkout indicates your approval of this order. Customers agree to and understand the following: to pay any sales or use tax; no returns or allowances without prior written approval by our company; no credits will be issued for returned merchandise without our consent; underruns or overruns of not more than 10% is  billed pro-rata; we reserve the right to charge for any losses entailed by reason of customer cancellation or changes to order prior to shipment; merchandise becomes customer property at the time it is accepted by the shipping carrier.  Delays of merchandise caused by the shipping carrier are the responsibility of the carrier.  Delivery times vary per product from 24hrs to sometimes over 90 days(products produced overseas). Customer acknowledges proper authorization from all copyright owners to release the logo(s) or photo(s) to be printed. Sales Order is subject to the laws of Ohio.