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Promotional Products TotallyPromotional.com
10% OFF SITE-WIDE! PROMO CODE: TENTP SEE DETAILS
10% OFF SITE-WIDE!
No minimum purchase necessary. Coupon code is not valid on blank, closeout or sale items. Not available with other coupon codes or current pending orders, sale applies to piece price only, limit one per customer.
15% Off Independence Day Bag Sale
No minimum purchase necessary. Valid on any of our bag products. Not available with other coupon codes or current pending orders, sale applies to piece price only, limit one per customer. Valid through Thursday, July 5, 2018 (11:59 PM ET).

Badge Holders FAQs

Below are answers to our most common questions about our badge holders.

  • General Information

    + Contact Us

    + Terms and Conditions

    + Promotional Codes and Offers

    + Military and Charitable Discounts

    + Product Samples

  • Design and Artwork Questions

    + What do you mean by imprint?

    + What is the difference between 1-color and Vivid Color imprint options?

    + Do you have any artwork submission recommendations?

    + How do I send in artwork for my neck wallets or badge reels?

    + Can I get an artwork proof for the badge reels or neck wallets I order?

    + Can I use licensed or copyrighted material in my badge reel or neck wallets design?

    + What fonts are available for my badge reels and neck wallets?

    + Do you keep artwork on file for a specific time period?

    + Can I use multiple artwork designs for my badge holder order?

  • Product Questions

    + What is the difference between a spring clip and a belt clip?

    + What is a swivel clip?

    + How big are your neck wallets?

    + Are the neck straps adjustable?

    + What type of materials are your neck wallets made of?

    + Can I get multiple-color imprints on my neck wallets?

    + Do you print the cards that go into the clear windows of the neck wallets?

    + Do your badge reels attach to a lanyard?

    + Are the shiny, chrome badge reels made of metal?

    + Are any of your badge reels made of metal?

    + Is the “Jumbo” Badge Reel the biggest badge reel you make?

    + What badge reel is best for keeping names/IDs facing forward?

    + What is a translucent badge reel?

    + What is an epoxy dome/dome?

    + Are my neck wallets and badge reels the exact same color as I see on my screen?

    + Can you match the specific color I need for the imprint on my neck wallets and badge reels?

    + Can I order a blank neck wallet or badge reel?

    + What is the largest clear badge pouch you offer?

  • Delivery Questions

    + How much will delivery costs be for my badge holders order?

    + What are Estimated Delivery Dates and Guaranteed Delivery Dates?

    + How do you ship your badge holders?

    + Where will my badge holders order be delivered from?

    + Can you drop ship my badge holders order?

    + Can I request that you blind ship my badge holders order?

    + How can I tell if my badge holders order was delivered by United Parcel Service (UPS), United States Postal Service (USPS) or DHL?

    + Can I change any of my delivery information for my badge reels and badge wallets orders?

    + Do you ship your products to Canada?

    + Do you ship badge holders to any Army Post Offices?

  • Order Questions

    + How do I check the status of my order?

    + How long will it take to produce my order?

    + What is “production time” for my order?

    + Will I receive a confirmation email for my order?

    + When will I receive my order?

    + How do I get help with my order?

    + Can I order different amounts than those listed in your Quantity/Price graph in the ordering process?

    + Can I change my order?

    + What is the minimum amount of badge reels that I can order?

    + What is the minimum amount of neck wallets I can order?

    + What is the minimum amount of clear badge holders I can order?

    + Will I be charged sales tax for the products I purchase online from Totally Promotional?

    + What credit card can I use to pay for my order?

    + Can I pay via NET-30 Terms or a purchase order?

    + How do I finalize my order?