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Promotional Products TotallyPromotional.com
10% OFF SITE-WIDE! COUPON CODE: SPRINGTEN SEE DETAILS
15% Off Independence Day Bag Sale
No minimum purchase necessary. Applies to product price only; setup and delivery charges excluded. Not valid on blank, closeout or sale items, or with other coupon codes or previously placed orders. Valid through Thursday, July 5, 2018 (11:59 PM ET).

Bags FAQs

On this page you’ll find answers to the most commonly asked questions about Bags.

  • General Information

    + Contact Us

    + Terms and Conditions

    + Promotional Codes and Offers

    + Military and Charitable Discounts

    + Product Samples

  • Design and Artwork Questions

    + How do I place a design on my bags?

    + Can I make changes to your design template for my bags order?

    + What does “imprint” mean?

    + How does your Design Ideas Tool work?

    + How do I submit my own artwork for my bags?

    + Do you have fonts I can choose for my bags design?

    + Can you help me with the artwork for my bags?

    + Can I use copyrighted or licensed material for my bags?

    + What does Pantone Matching System Colors and CMYK mean?

    + Can I get a proof on the bags I ordered?

    + Will my artwork be kept on file for future orders?

    + Can I use multiple artwork designs for my bag order?

  • Product Questions

    + What are your bags made of?

    + Can your bags be recycled?

    + What are “polypropylene” and “non-woven” bags?

    + How much will my bag hold?

    + Do you offer custom-sized bags?

    + Are your bags easy to clean?

    + What do you mean by 1-color and Vivid Color (full-color) designs on bags?

    + Can I order multiple bag colors?

    + What are the processes used to imprint on your bags?

    + Are your bags the exact size as listed on your website?

    + Will you have all the bags I need in stock?

    + Will the colors I see on my computer screen be the exact shade as the bags I order?

    + Can you match our school/organization colors?

    + Can I order blank bags?

    + What is the minimum amount of bags I can order?

  • Delivery Questions

    + How much is the delivery cost for my bags order?

    + What are Estimated Delivery Dates and Guaranteed Delivery Dates?

    + How will my bags order be shipped?

    + Where will my bags order be shipped from?

    + Do you drop ship?

    + Do you blind ship?

    + How can I tell if my bags order was shipped by United Parcel Service (UPS), the United States Postal Service (USPS) or DHL?

    + Can I change my delivery address or delivery time?

    + Do you ship bag orders to Canada?

    + Do you ship bags to Army Post Offices?

  • Order Questions

    + When will my bags order arrive?

    + What does production time mean and how long does it take?

    + When will I receive a confirmation email?

    + What is the status of my bags order?

    + Can someone help me with my bags order?

    + How do I make a change to my bags order?

    + What are set-up charges?

    + Will I be charged sales tax for the products I purchase online from Totally Promotional?

    + Which payment methods do you accept?

    + Can I pay via NET-30 Terms or a purchase order?

    + How do I finalize my order?

    + Can I order different amounts than those listed in your Quantity/Price graph in the ordering process?

  • How to Use the Customize A Design Option

    + How do I move my text left or right?

    + How do I delete a text field from my design?

    + How do I make my text smaller?

    + How do I make my text larger?

    + What can I do if my text is overlapping the design or another text field?

    + What can I do if I want my names or other text switched in two of your text fields?

    + How can I change a text field or add an additional text field?

    + What can I do if my names do not fit in the design or they size down too small?