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  • 10% OFF SITEWIDE | PROMO CODE: CHILL10 SEE DETAILS & EXCLUSIONS.
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Totally Promotional is committed to abiding by the standards and principles of the Americans with Disabilities Act (ADA). By clicking on the gray handicap icon, in the bottom right hand corner, our website becomes easily accessible and customizable for users suffering from visual impairments. Totally Promotional strives to create a website that is accessible for all users and we welcome any feedback that helps us meet this goal. If at any time you have questions regarding our products, services or Terms and Conditions, please contact our customer service representatives seven days per week via live chat on our websites, call 1-866-795-4657 or email us at [email protected]

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  • Call Us Toll-Free: 1-866-795-4657

    Rectractable Banner Stand Help Center

    Our step-by-step retractable banner stand instructions are designed to show the most inexperienced users how to set up, swap out and restore tension to their banners.

    You may never want to change your banner, but if you do we’re here to help. We go beyond written instructions with a video showing exactly how to change your banner. We also offer video guidance on how to fix a banner that has lost tension. Our simple instructions will make your banner like new again!

    If you need further assistance, please visit our FAQs or contact us.

    Assembly Instructions

    How to set up your banner stand

    Change your Banner

    How to change your replacement graphics

    Retension Instructions

    How to repair a loose banner

    Browse our large selection of retractable banner stands for every event and occasion.

    10% OFF SITEWIDE OR 15% OFF APPAREL

    PROMO CODE: CHILL10 OR APPAREL15

    10% Off Sitewide (CHILL10): No minimum purchase necessary. Discount applies to product price only; setup and delivery charges are excluded. Not valid on blank, closeout or sale items. Cannot be combined with other coupon codes or used for previously placed orders. Valid through Monday, Jan. 18, 2021 (11:59 p.m. ET).

    15% Off Apparel (APPAREL15): No minimum purchase necessary. Discount applies to T-shirts, long sleeve shirts, sweatshirts, polos, button-up shirts, tanks & hats only. Discount applies to product price only; setup and delivery charges are excluded. Not valid on blank, closeout or sale items. Cannot be combined with other coupon codes or used for previously placed orders. Valid through Monday, Jan. 18, 2021 (11:59 p.m. ET).

    10% OFF SITEWIDE, 15% OFF NECK GAITERS & FACE MASK OR 15% OFF APPAREL & MASK

    PROMO CODE: 10DEC, 10OFFMASK OR APPAREL15

    10% Off Sitewide (10DEC): No minimum purchase necessary. Discount applies to product price only; setup and delivery charges are excluded. Not valid on blank, closeout or sale items. Cannot be combined with other coupon codes or used for previously placed orders. Valid through Monday, Jan. 04, 2021 (11:59 p.m. ET).

    15% Off Neck Gaiters & Face Mask (10OFFMASK): No minimum purchase necessary. Discount applies to product price only; setup and delivery charges are excluded. Not valid on blank, closeout or sale items. Cannot be combined with other coupon codes or used for previously placed orders. Valid through Monday, Dec. 21, 2020 (11:59 p.m. ET).

    15% Off Apparel (APPAREL15): No minimum purchase necessary. Discount applies to T-shirts, long sleeve shirts, sweatshirts, polos, button-up shirts, tanks & hats only. Discount applies to product price only; setup and delivery charges are excluded. Not valid on blank, closeout or sale items. Cannot be combined with other coupon codes or used for previously placed orders. Valid through Monday, Dec. 21, 2020 (11:59 p.m. ET).