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Promotional Products TotallyPromotional.com
10% OFF SITE-WIDE SALE! PROMO CODE: TENTP SEE DETAILS
10% OFF SITE-WIDE SALE
No minimum purchase necessary. Coupon code is not valid on blank, closeout or sale items. Not available with other coupon codes or current pending orders, sale applies to piece price only, limit one per customer.
15% Off Independence Day Bag Sale
No minimum purchase necessary. Valid on any of our bag products. Not available with other coupon codes or current pending orders, sale applies to piece price only, limit one per customer. Valid through Thursday, July 5, 2018 (11:59 PM ET).

Banner FAQs

Use this page for quick answers to our most commonly asked questions concerning Banners from Totally Promotional.

  • General Information

    + Contact Us

    + Terms and Conditions

    + Promotional Codes and Offers

    + Military and Charitable Discounts

    + Product Samples

  • Design and Artwork Questions

    + How do I design my banner?

    + What is the best way to send you a large file?

    + How many colors can you use to print on my banner?

    + Do you have stock photos that I can use for my banner?

    + What fonts do you offer for banners?

    + Can you provide help with my banner artwork?

    + Can I use licensed or copyrighted material for my banner?

    + What are Pantone Matching System Colors and CMYK Values?

    + Can I get a proof for my banner order?

    + Will you keep my submitted banner artwork on file?

    + Can I use multiple artwork designs for my banner order?

  • Product Questions

    + What is the difference between your banner materials?

    + What type of banner works best for outdoor use?

    + What type of banner do you recommend for windy or extreme weather conditions?

    + Will your banners work well at trade shows?

    + How should I hang my banner?

    + Can you provide measurements for the grommets you use for your banners?

    + Can I hang my banner with pole pockets?

    + Can your banners be imprinted and hung vertically?

    + What types of banner finishing options do you offer?

    + How thick are your banners?

    + Are there seams in your banners?

    + What type of finish is on your banners?

    + How are your banners printed?

    + How long can I expect my banner to stay in good condition?

    + How do I care for my banner?

    + Will the colors on my banner be the same as I see on my computer screen?

    + Can I recycle my banner when I no longer use it?

    + Can I get a sample of your banner material?

  • Delivery Questions

    + How much will it cost to ship my banner?

    + What are Estimated Delivery Dates and Guaranteed Delivery Dates?

    + How will you ship my banner?

    + From where will my banner be delivered?

    + Can I request a drop shipment for my banner order?

    + Can I request you blind ship my banner order?

    + How can I tell if my banner order was delivered by United Parcel Service (UPS), the United States Postal Service (USPS) or DHL?

    + Can I make changes to the delivery process for my banner order?

    + Do you ship banners to Canada?

    + Do you ship banners to Army Post Offices?

  • Order Questions

    + What is the status of my banner order?

    + How long will it take to complete my banner order?

    + What is “production time” for my banner order?

    + When will I get a confirmation email for my banner order?

    + Can I get help with my banner order?

    + Can I make changes to my banner order?

    + Will I be charged sales tax for the products I purchase online from Totally Promotional?

    + What credit cards do you accept?

    + Can I pay via NET-30 Terms or a purchase order?

    + How do I finalize my order?

    + Can I order different amounts than those listed in your Quantity/Price graph in the ordering process?