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Promotional Products TotallyPromotional.com
10% OFF SITE-WIDE! COUPON CODE: SPRINGTEN SEE DETAILS
15% Off Independence Day Bag Sale
No minimum purchase necessary. Applies to product price only; setup and delivery charges excluded. Not valid on blank, closeout or sale items, or with other coupon codes or previously placed orders. Valid through Thursday, July 5, 2018 (11:59 PM ET).

Banner FAQs

Use this page for quick answers to our most commonly asked questions concerning Banners from Totally Promotional.

  • General Information

    + Contact Us

    + Terms and Conditions

    + Promotional Codes and Offers

    + Military and Charitable Discounts

    + Product Samples

  • Design and Artwork Questions

    + How do I design my banner?

    + What is the best way to send you a large file?

    + How many colors can you use to print on my banner?

    + Do you have stock photos that I can use for my banner?

    + What fonts do you offer for banners?

    + Can you provide help with my banner artwork?

    + Can I use licensed or copyrighted material for my banner?

    + What are Pantone Matching System Colors and CMYK Values?

    + Can I get a proof for my banner order?

    + Will you keep my submitted banner artwork on file?

    + Can I use multiple artwork designs for my banner order?

  • Product Questions

    + What is the difference between your banner materials?

    + What type of banner works best for outdoor use?

    + What type of banner do you recommend for windy or extreme weather conditions?

    + Will your banners work well at trade shows?

    + How should I hang my banner?

    + Can you provide measurements for the grommets you use for your banners?

    + Can I hang my banner with pole pockets?

    + Can your banners be imprinted and hung vertically?

    + What types of banner finishing options do you offer?

    + How thick are your banners?

    + Are there seams in your banners?

    + What type of finish is on your banners?

    + How are your banners printed?

    + How long can I expect my banner to stay in good condition?

    + How do I care for my banner?

    + Will the colors on my banner be the same as I see on my computer screen?

    + Can I recycle my banner when I no longer use it?

    + Can I get a sample of your banner material?

  • Delivery Questions

    + How much will it cost to ship my banner?

    + What are Estimated Delivery Dates and Guaranteed Delivery Dates?

    + How will you ship my banner?

    + From where will my banner be delivered?

    + Can I request a drop shipment for my banner order?

    + Can I request you blind ship my banner order?

    + How can I tell if my banner order was delivered by United Parcel Service (UPS), the United States Postal Service (USPS) or DHL?

    + Can I make changes to the delivery process for my banner order?

    + Do you ship banners to Canada?

    + Do you ship banners to Army Post Offices?

  • Order Questions

    + What is the status of my banner order?

    + How long will it take to complete my banner order?

    + What is “production time” for my banner order?

    + When will I get a confirmation email for my banner order?

    + Can I get help with my banner order?

    + Can I make changes to my banner order?

    + Will I be charged sales tax for the products I purchase online from Totally Promotional?

    + What credit cards do you accept?

    + Can I pay via NET-30 Terms or a purchase order?

    + How do I finalize my order?

    + Can I order different amounts than those listed in your Quantity/Price graph in the ordering process?