facebook track
best live chat
Promotional Products TotallyPromotional.com
No minimum purchase necessary, applies to piece price only. Coupon code is not valid on blank, closeout or sale items. Not valid with other coupon codes or on orders already placed. Valid through Sunday, March 3, 2019 (11:59 PM ET).
15% Off Independence Day Bag Sale
No minimum purchase necessary. Valid on any of our bag products. Not available with other coupon codes or current pending orders, sale applies to piece price only, limit one per customer. Valid through Thursday, July 5, 2018 (11:59 PM ET).

Barware FAQs

Below are answers to our most common questions about our barware products.

  • General Information

    + Contact Us

    + Terms and Conditions

    + Promotional Codes and Offers

    + Military and Charitable Discounts

    + Product Samples

  • Design and Artwork Questions

    + How do I create an imprint on my barware items?

    + What are the requirements for submitting my own artwork for barware products?

    + Can I use copyrighted or licensed material to create my barware imprint?

    + Can I get an art proof for my barware order?

    + Will you keep my barware artwork on file?

    + Can I use multiple artwork designs for my barware order?

  • Product Questions

    + Are your barware/glassware items dishwasher safe?

    + Are your acrylic cups and other items BPA- (bisphenol-A) free?

    + How much will my cup or mug hold?

    + What are set-up charges?

    + What do you mean by an "imprint" on my beer mugs?

    + What type of imprint can I get on my barware items?

    + Will the color of the imprint I choose for my cocktail glasses be the exact shade that I see on my screen?

    + Is there a minimum amount of cups that I can order?

    + What are your barware items made of?

    + What are your smallest and largest acrylic cups?

    + Do your custom barware items have any special features?

    + How bright are your light-up barware products?

    + Can I put hot beverages in your glassware products?

    + Can your glassware/barware be heated in the microwave?

    + What are the smallest and largest drinking glasses you offer?

    + What type of process is used to print on your glassware/barware?

  • Delivery Questions

    + How much will it cost to ship my barware to me?

    + What are Estimated Delivery Dates and Guaranteed Delivery Dates?

    + How will my barware order be delivered?

    + Where will my barware order be delivered from?

    + When will I receive my barware order?

    + How will I know if my barware order is delivered by United Parcel Service (UPS), the United States Postal Service (USPS) or DHL?

    + Can I request drop shipping?

    + Can I request blind shipping?

    + Can I change my delivery address?

    + What should I do if I wish to change my delivery method?

    + Do you ship barware orders to Canada?

    + Do you ship barware items to Army Post Offices?

  • Order Questions

    + When will my barware order arrive?

    + What does production time mean and how long will it take to complete my barware order?

    + When can I expect a confirmation email?

    + How can I obtain help with my barware order?

    + Can I order a different amount than the choices in your Quantity/Price graph?

    + Can I change my barware order?

    + Will I be charged sales tax for the products I purchase online from Totally Promotional?

    + Will you accept a credit card as payment for my order?

    + Can I pay via NET-30 Terms or a purchase order?

    + How do I finalize my order?

    + What should I do if my glassware/barware arrives broken?