facebook track
best live chat
Promotional Products TotallyPromotional.com
10% OFF SITE-WIDE SALE! PROMO CODE: TENTP SEE DETAILS
10% OFF SITE-WIDE SALE
No minimum purchase necessary. Coupon code is not valid on blank, closeout or sale items. Not available with other coupon codes or current pending orders, sale applies to piece price only, limit one per customer.
15% Off Independence Day Bag Sale
No minimum purchase necessary. Valid on any of our bag products. Not available with other coupon codes or current pending orders, sale applies to piece price only, limit one per customer. Valid through Thursday, July 5, 2018 (11:59 PM ET).

Closeout and Sale Items FAQs

Frequently asked questions to answer everything you need to know about ordering closeout and sale items!

  • General Information

    + Contact Us

    + Terms and Conditions

    + Promotional Codes and Offers

    + Military and Charitable Discounts

    + Product Samples

  • Design and Artwork Questions

    + How do I create an imprint on the products I want?

    + Can I use copyrighted or licensed material for my imprint?

    + Can I get a proof for the imprint on my products?

    + Will you keep my imprint artwork on file?

    + Can I use multiple artwork designs for my order?

  • Product Questions

    + Will you have the quantity of custom products I need in stock?

    + What does “imprint” mean?

    + Can I order the same item in a different product and/or imprint color?

    + Will there be set-up charges or run fees for my imprint?

    + Will the colors of the product and imprint I choose online match what I see on my screen?

    + Can I color-match the product I choose with another product you offer?

  • Delivery Questions

    + How much will it cost to ship my custom products order?

    + What are Estimated Delivery Dates and Guaranteed Delivery Dates?

    + How will my customized products be delivered?

    + When will I receive my promotional products order?

    + Can I request drop shipping for my order?

    + Can I request blind shipping for my order?

    + Can I make changes to my delivery address?

    + Do you ship promotional products to Canada?

  • Order Questions

    + What is the minimum amount of custom imprinted items I must buy?

    + What is the status of my Totally Promotional order?

    + Can I get help with the customized order I wish to place?

    + Can I make changes to my promotional products order?

    + Will I be charged sales tax for the products I purchase online from Totally Promotional?

    + Do you accept credit cards for payment?

    + Can I pay via NET-30 Terms or a purchase order?

    + How do I finalize my order?

    + Can I order different amounts than those listed in your Quantity/Price graph in the ordering process?