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Promotional Products TotallyPromotional.com
10% OFF SITE-WIDE! COUPON CODE: SPRINGTEN SEE DETAILS
15% Off Independence Day Bag Sale
No minimum purchase necessary. Applies to product price only; setup and delivery charges excluded. Not valid on blank, closeout or sale items, or with other coupon codes or previously placed orders. Valid through Thursday, July 5, 2018 (11:59 PM ET).

Coasters FAQs

Below are answers to our most common questions about our coasters.

  • General Information

    + Contact Us

    + Terms and Conditions

    + Promotional Codes and Offers

    + Military and Charitable Discounts

    + Product Samples

  • Design and Artwork Questions

    + What is a coasters' imprint?

    + How do I design my coasters?

    + What are the requirements for submitting my own artwork?

    + Can I make changes to your design template for my coasters order?

    + Can I use copyrighted images to create my coasters’ design?

    + Can I recreate a design I found on another company's website?

    + What fonts can I choose for my coasters' design?

    + Can you help me with the artwork I want for my coasters?

    + How many colors can I use for my coasters' imprint?

    + Can coasters be imprinted on both sides?

    + Will you send me a proof of the coasters I want to order?

    + Can you send me a proof of my coasters in a different color?

    + Will my artwork be kept on file at Totally Promotional?

    + Can I use multiple artwork designs for my coaster order?

  • Product Questions

    + What type of materials are used to produce your coasters?

    + What size coasters do you carry?

    + How thick are your coasters?

    + What type of coasters would best suit me?

    + Do you sell coasters in sets?

    + What are the imprint methods you use for coasters?

    + What is foil stamp printing and how does it work on coasters?

    + Will the colors I see on your website be exactly the same as the coasters I receive?

    + Can I order blank coasters?

    + Can I order custom-sized coasters?

    + Is there a required minimum order amount for coasters?

  • Delivery Questions

    + How much will it cost to ship my coasters to my house?

    + What are Estimated Delivery Dates and Guaranteed Delivery Dates?

    + How will my coasters be delivered?

    + Where will my coasters be delivered from?

    + When will I receive my coasters?

    + How can I tell if my coasters were delivered by United Parcel Service (UPS), the United States Postal Service (USPS) or DHL?

    + Can I get drop shipping for my coasters order?

    + Can I blind ship my coasters order?

    + Can I change the delivery information on my coasters order?

    + Do you ship coasters to Canada?

    + Do you ship coasters to Army Post Offices?

  • Order Questions

    + What is the status of my coasters order?

    + What is the production time for my coasters order?

    + How long will it take to produce my coasters?

    + When will I receive a confirmation email for my coasters order?

    + Can I order different amounts of coasters than those listed in your Quantity/Price graph?

    + Can I get help from someone at Totally Promotional when ordering coasters?

    + Can I make changes to my coasters order?

    + Will I be charged sales tax for the products I purchase online from Totally Promotional?

    + How do I pay for my coasters order?

    + Can I pay via NET-30 Terms or a purchase order?

    + How do I finalize my order?

  • How to Use the Customize A Design Option

    + How do I move my text left or right?

    + How do I delete a text field from my design?

    + How do I make my text smaller?

    + How do I make my text larger?

    + What can I do if my text is overlapping the design or another text field?

    + What can I do if I want my names or other text switched in two of your text fields?

    + How can I change a text field or add an additional text field?

    + What can I do if my names do not fit in the design or they size down too small?