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10% OFF SITE-WIDE SALE! PROMO CODE: TENTP SEE DETAILS
10% OFF SITE-WIDE SALE
No minimum purchase necessary. Coupon code is not valid on blank, closeout or sale items. Not available with other coupon codes or current pending orders, sale applies to piece price only, limit one per customer.
15% Off Independence Day Bag Sale
No minimum purchase necessary. Valid on any of our bag products. Not available with other coupon codes or current pending orders, sale applies to piece price only, limit one per customer. Valid through Thursday, July 5, 2018 (11:59 PM ET).

Coasters FAQs

Below are answers to our most common questions about our coasters.

  • General Information

    + Contact Us

    + Terms and Conditions

    + Promotional Codes and Offers

    + Military and Charitable Discounts

    + Product Samples

  • Design and Artwork Questions

    + What is a coasters' imprint?

    + How do I design my coasters?

    + What are the requirements for submitting my own artwork?

    + Can I make changes to your design template for my coasters order?

    + Can I use copyrighted images to create my coasters’ design?

    + Can I recreate a design I found on another company's website?

    + What fonts can I choose for my coasters' design?

    + Can you help me with the artwork I want for my coasters?

    + How many colors can I use for my coasters' imprint?

    + Can coasters be imprinted on both sides?

    + Will you send me a proof of the coasters I want to order?

    + Can you send me a proof of my coasters in a different color?

    + Will my artwork be kept on file at Totally Promotional?

    + Can I use multiple artwork designs for my coaster order?

  • Product Questions

    + What type of materials are used to produce your coasters?

    + What size coasters do you carry?

    + How thick are your coasters?

    + What type of coasters would best suit me?

    + Do you sell coasters in sets?

    + What are the imprint methods you use for coasters?

    + What is foil stamp printing and how does it work on coasters?

    + Will the colors I see on your website be exactly the same as the coasters I receive?

    + Can I order blank coasters?

    + Can I order custom-sized coasters?

    + Is there a required minimum order amount for coasters?

  • Delivery Questions

    + How much will it cost to ship my coasters to my house?

    + What are Estimated Delivery Dates and Guaranteed Delivery Dates?

    + How will my coasters be delivered?

    + Where will my coasters be delivered from?

    + When will I receive my coasters?

    + How can I tell if my coasters were delivered by United Parcel Service (UPS), the United States Postal Service (USPS) or DHL?

    + Can I get drop shipping for my coasters order?

    + Can I blind ship my coasters order?

    + Can I change the delivery information on my coasters order?

    + Do you ship coasters to Canada?

    + Do you ship coasters to Army Post Offices?

  • Order Questions

    + What is the status of my coasters order?

    + What is the production time for my coasters order?

    + How long will it take to produce my coasters?

    + When will I receive a confirmation email for my coasters order?

    + Can I order different amounts of coasters than those listed in your Quantity/Price graph?

    + Can I get help from someone at Totally Promotional when ordering coasters?

    + Can I make changes to my coasters order?

    + Will I be charged sales tax for the products I purchase online from Totally Promotional?

    + How do I pay for my coasters order?

    + Can I pay via NET-30 Terms or a purchase order?

    + How do I finalize my order?

  • How to Use the Customize A Design Option

    + How do I move my text left or right?

    + How do I delete a text field from my design?

    + How do I make my text smaller?

    + How do I make my text larger?

    + What can I do if my text is overlapping the design or another text field?

    + What can I do if I want my names or other text switched in two of your text fields?

    + How can I change a text field or add an additional text field?

    + What can I do if my names do not fit in the design or they size down too small?