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Promotional Products TotallyPromotional.com
No minimum purchase necessary, applies to piece price only. Coupon code is not valid on blank, closeout or sale items. Not valid with other coupon codes or on orders already placed. Valid through Sunday, March 3, 2019 (11:59 PM ET).
15% Off Independence Day Bag Sale
No minimum purchase necessary. Valid on any of our bag products. Not available with other coupon codes or current pending orders, sale applies to piece price only, limit one per customer. Valid through Thursday, July 5, 2018 (11:59 PM ET).

Home, Office & Auto FAQs

Below are answers to our most common questions about our home, office and auto products.

  • General Information

    + Contact Us

    + Terms and Conditions

    + Promotional Codes and Offers

    + Military and Charitable Discounts

    + Product Samples

  • Design and Artwork Questions

    + Where will my design or logo imprint be placed on the items I choose?

    + How will my imprint be placed on the stress balls I order?

    + How do I place a design on the items I want?

    + Do you have fonts I can use to create the imprint on my promotional products?

    + Can someone help me design the artwork for the products I've chosen?

    + Can I use copyrighted or licensed material for my imprint on home, office and auto products?

    + Can I receive a proof for the imprint I want placed on my products?

    + Will you keep my personalized imprint on file for future orders?

    + Can I use multiple artwork designs for my home, office and auto order?

  • Product Questions

    + What types of tape measures do you carry?

    + Can I use your carabiners for rope climbing?

    + Can I remove the hand sanitizer bottle from your carabiner when the gel is empty?

    + What type of metal is used for your keychains?

    + What type of process will be used to place my imprint on your aluminum keychains?

    + Are the colors of your products exactly the same as they appear on my computer screen?

    + Can I order any of your home, office and auto products without an imprint?

    + What is the minimum amount of products I can order?

    + What are your stress balls made of?

    + What sizes of stress balls do you have?

    + How much do your stress balls weigh?

    + Are your candy products allergy-free?

  • Delivery Questions

    + How much will it cost to have my personalized items delivered to me?

    + How will the products I've chosen be delivered to me?

    + What are Estimated Delivery Dates and Guaranteed Delivery Dates?

    + Do you drop ship orders to residences or businesses?

    + Can you blind ship your orders?

    + How can I tell if my home, office and auto products were delivered by United Parcel Service (UPS), the United States Postal Service (USPS) or DHL?

    + Can I change the delivery address or time for my order?

    + Do you deliver home, office and auto products to Canada?

    + Do you deliver your promotional products to Army Post Offices?

    + What is your policy for delivering chocolate in warm weather?

  • Order Questions

    + How do I finalize my order?

    + What is the status of my order?

    + What does “production time” mean for my order?

    + When will I receive a confirmation email for my home, office and auto order?

    + Can someone help me with my custom order?

    + Can I order different amounts of home, office and auto products than what is listed in your Quantity/Price graph?

    + What is the best way to make changes to my order?

    + Will there be a set-up charge for my order?

    + Will I be charged sales tax for the products I purchase online from Totally Promotional?

    + Which payment methods can I use to pay for my order?

    + Can I pay via NET-30 Terms or a purchase order?

    + Can I order the same stress ball style in multiple colors?

    + What is the minimum amount of stress balls I can order?