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Promotional Products TotallyPromotional.com
10% OFF SITE-WIDE SALE! PROMO CODE: TENTP SEE DETAILS
10% OFF SITE-WIDE SALE
No minimum purchase necessary. Coupon code is not valid on blank, closeout or sale items. Not available with other coupon codes or current pending orders, sale applies to piece price only, limit one per customer.
15% Off Independence Day Bag Sale
No minimum purchase necessary. Valid on any of our bag products. Not available with other coupon codes or current pending orders, sale applies to piece price only, limit one per customer. Valid through Thursday, July 5, 2018 (11:59 PM ET).

Napkins & Tableware FAQs

Below are answers to our most common napkin and tableware questions.

  • General Information

    + Contact Us

    + Terms and Conditions

    + Promotional Codes and Offers

    + Military and Charitable Discounts

    + Product Samples

  • Design and Artwork Questions

    + How do I design my napkins and tableware?

    + Can I make changes to your design template for my napkins and tableware orders?

    + What are the requirements for submitting my own artwork?

    + How do I send you a design for my napkins or tableware order?

    + Do you have fonts I can choose for my napkins or tableware design?

    + Can someone help me with my napkins artwork?

    + What is your Design Ideas Tool?

    + What do I need to know about the Pantone Matching System and CMYK?

    + Can I use copyrighted or licensed material for my products' design?

    + Can I get a proof on the napkins and tableware I ordered?

    + Will your staff keep my artwork on file?

    + Can I see my napkin or tableware proof in a different color?

  • Product Questions

    + How many napkins should I order for my event?

    + What do you mean by an imprint for my napkins/tableware order?

    + Where is the imprint area on your standard napkins?

    + Can you center my imprint across the total surface of your 2ply and 3ply napkins instead of just the smooth area?

    + Where is the imprint area on your foil napkins?

    + Where is the imprint area on your linen-like napkins?

    + What are the imprint methods you use for napkins?

    + How do you foil stamp napkins?

    + Will the backside of my custom, foil-stamped napkins be flat?

    + How many imprint colors are offered for your napkins?

    + Can I print more than one color on my napkins?

    + What is the difference between the “linen-like” napkins and the standard ones?

    + What is the minimum amount of napkins and tableware items I must order?

    + Can I get lids for the Styrofoam bowls I am ordering?

    + What do you mean by “squat” Styrofoam bowls?

    + Are your Styrofoam bowls recyclable?

  • Delivery Questions

    + What will the delivery cost be for my napkins or tableware order?

    + What are Estimated Delivery Dates and Guaranteed Delivery Dates?

    + How is my napkin and tableware order going to be delivered?

    + Where will my order ship from?

    + When will I receive my napkin and tableware order?

    + Can I get drop shipping?

    + Can I get blind shipping?

    + How can I tell if my napkins and tableware orders were delivered by United Parcel Service (UPS), the United States Postal Service (USPS) or DHL?

    + Can I change my delivery information?

    + Do you ship to Canada?

    + Can you ship my napkins and tableware order to an Army Post Office?

  • Order Questions

    + What is the status of my napkins/tableware order?

    + What does production time mean and how long will it take to complete my napkins and tableware orders?

    + When might I expect a confirmation email?

    + How do I get help with my napkins/tableware order?

    + If I order napkins and plates with the same two colors (yellow with blue imprint and blue with yellow imprint) will the colors match?

    + Can I make changes to my Totally Promotional order?

    + Can I order different amounts than those listed in your Quantity/Price graph in the ordering process?

    + How should I pay for my napkins?

    + Can I pay via NET-30 Terms or a purchase order?

    + How do I finalize my order?

  • How to Use the Customize A Design Option

    + How do I move my text left or right?

    + How do I delete a text field from my design?

    + How do I make my text smaller?

    + How do I make my text larger?

    + What can I do if my text is overlapping the design or another text field?

    + What can I do if I want my names or other text switched in two of your text fields?

    + How can I change a text field or add an additional text field?

    + What can I do if my names do not fit in the design or they size down too small?