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Promotional Products TotallyPromotional.com
10% OFF SITE-WIDE SALE! PROMO CODE: TENTP SEE DETAILS
10% OFF SITE-WIDE SALE
No minimum purchase necessary. Coupon code is not valid on blank, closeout or sale items. Not available with other coupon codes or current pending orders, sale applies to piece price only, limit one per customer.
15% Off Independence Day Bag Sale
No minimum purchase necessary. Valid on any of our bag products. Not available with other coupon codes or current pending orders, sale applies to piece price only, limit one per customer. Valid through Thursday, July 5, 2018 (11:59 PM ET).

Pencils FAQs

Use this page for quick answers to our most commonly asked questions concerning pencils from Totally Promotional.

  • General Information

    + Contact Us

    + Terms and Conditions

    + Promotional Codes and Offers

    + Military and Charitable Discounts

    + Product Samples

  • Design and Artwork Questions

    + What does “imprinting” on pencils mean?

    + What is the Pantone Matching System and the CMYK Value?

    + How do I design and send you the imprint on my pencils?

    + How detailed can the artwork be on my pencils?

    + Can I get help designing my pencil order?

    + Will you keep my pencils design on file for future orders?

    + Can I use copyrighted or licensed material for my pencils' imprint?

    + What fonts can I use for my pencils imprint?

    + Can I get a proof for my pencils order?

    + Can I get my pencils imprinted in more than one color?

  • Product Questions

    + What are your most economical pencils?

    + Can I order pencils in an assortment of colors?

    + How many different colors of lead do you offer?

    + What type of imprint works best on pencils?

    + Are the colors of your pencils exactly as the shade I see on my screen?

    + What is the grade of lead in your pencils?

    + Will my custom pencils be sharpened when I receive them?

    + Can I get a pencils sample?

    + Is there a minimum amount of pencils that I must order?

    + Is there a set-up charge to customize my pencils order?

  • Delivery Questions

    + How much will it cost to ship my pencils?

    + What are Estimated Delivery Dates and Guaranteed Delivery Dates?

    + What method of delivery will be used for my pencils order?

    + From what location will my pencils order be delivered?

    + Can I request drop shipping for my pencils order?

    + Can I request blind shipping for my pencils order?

    + How can I tell if my pencils were delivered by United Parcel Service (UPS), the United States Postal Service (USPS) or DHL?

    + Can I change my delivery information or other details of my pencils order?

    + Can you ship pencils to Canada?

    + Do you ship pencils to Army Post Offices?

  • Order Questions

    + What is the status of my pencils order?

    + How long will it take to complete my pencils order?

    + What do you mean by “production time” for my pencils order?

    + When will I receive a confirmation email about my pencils order?

    + Can I get help with my pencils order?

    + Can I make changes to my pencils order?

    + What type of payment can I use for my pencils order?

    + Can I pay via NET-30 Terms or a purchase order?

    + How do I finalize my order?

    + Can I order different amounts than those listed in your Quantity/Price graph in the ordering process?