facebook track
best live chat
Promotional Products TotallyPromotional.com
No minimum purchase necessary, applies to piece price only. Coupon code is not valid on blank, closeout or sale items. Not valid with other coupon codes or on orders already placed. Valid through Sunday, March 3, 2019 (11:59 PM ET).
15% Off Independence Day Bag Sale
No minimum purchase necessary. Valid on any of our bag products. Not available with other coupon codes or current pending orders, sale applies to piece price only, limit one per customer. Valid through Thursday, July 5, 2018 (11:59 PM ET).

Plates FAQs

Below you will find everything that you need to know about ordering custom printed plates from Totally Promotional!

  • General Information

    + Contact Us

    + Terms and Conditions

    + Promotional Codes and Offers

    + Military and Charitable Discounts

    + Product Samples

  • Design and Artwork Questions

    + How do I design my plates?

    + Can I make changes to your art design template for my plates order?

    + What are the requirements for submitting artwork for my plates order?

    + What fonts can I choose for my plate design?

    + Can I get help with my plates artwork?

    + Can you explain your Design Ideas Tool?

    + Can I use copyrighted or licensed material?

    + Can I get a proof on the plates I ordered?

    + Can I see my plate proof in a different color?

    + Will you keep my artwork on file?

    + Can you help me decide which product and imprint colors will look good together?

    + Can I use multiple artwork designs for my plate order?

  • Product Questions

    + What are your plates made of?

    + Can I order multiple colors of plates?

    + What is an “imprinted” plate?

    + What type of printing process is used to imprint on plates?

    + Can I get plates with multiple color imprints?

    + Are the colors of the plates the exact shade as I see on my screen?

    + Can you match the color I need for my plates?

    + Can I color-match between plates and other products?

    + Is there a minimum amount of plates that I can order?

  • Delivery Questions

    + How much will delivery costs be for my plates order?

    + What are Estimated Delivery Dates and Guaranteed Delivery Dates?

    + How will my plates order be delivered?

    + When will I receive my plates order?

    + Is there a way I can tell if my plates order was delivered by United Parcel Service (UPS), the United States Postal Service (USPS) or DHL?

    + Can I request drop shipping for my plates order?

    + Can I request blind shipping for my plates order?

    + How can I change the delivery address or delivery time for my plates?

    + Do you ship plate orders to Canada?

    + Do you ship plates to Army Post Offices?

  • Order Questions

    + What is the status of my plates order?

    + What is standard production time and how long will it take?

    + When can I expect a confirmation email?

    + How can I obtain help with my plates order?

    + Can I make a change to my plates order?

    + Will I be charged sales tax for the products I purchase online from Totally Promotional?

    + Which credit cards do you accept?

    + Can I pay via NET-30 Terms or a purchase order?

    + How do I finalize my order?

    + Can I order different amounts than those listed in your Quantity/Price graph in the ordering process?

  • How to Use the Customize A Design Option

    + How do I move my text left or right?

    + How do I delete a text field from my design?

    + How do I make my text smaller?

    + How do I make my text larger?

    + What can I do if my text is overlapping the design or another text field?

    + What can I do if I want my names or other text switched in two of your text fields?

    + How can I change a text field or add an additional text field?

    + What can I do if my names do not fit in the design or they size down too small?