Privacy Policy

Totally Promotional is committed to protecting the online privacy of all of our users. This privacy policy details the types of information that is gathered, how we use that information, who this information is disclosed to and the choices you have to safeguard this information. If you have additional questions or require more information about our Privacy Policy, do not hesitate to call 1-866-795-4657 or email us at [email protected].

User-Supplied Information

Visitors are encouraged to browse our site as often as possible. At no time will we ask you to register your information until you request a sample or place an order with us.

You may be able to access, manage and/or update your personal information on our websites. However, in most cases you will need our assistance and we encourage you to contact us. We may ask you for additional information to verify your identity before helping you make changes to your personal information. Generally, we will provide you with access to make changes to your personal information, but we may limit or deny your request if the law permits or requires us to do so, or if we cannot verify your identification.

Cookies and Web Beacons

Totally Promotional uses “cookies” and other software programs to collect information, authenticate clients, provide time-saving shortcuts and support certain features on our websites. The information helps us learn how visitors use our sites, which pages they visit, the links they use and how long they visit each page. It also can help track the items in your shopping cart, prevent you from having to re-enter data into our system, prompt the settings you established on prior visits and personalize your shopping experience.

The information collected through our Web technology does not identify you personally and does not compromise your privacy or security. However, if you have created a user identity, for example, by signing up for a password-protected section of our websites, we may link this information to other data that personally identifies you.

To avoid receiving cookies, you may adjust your browser to reject them or send you an alert you when a cookie is placed on your computer. You also have the option of deleting our cookies immediately after leaving our websites. You are not required to accept our cookies when visiting our websites. But if you set your browser to reject cookies, you will not have access to all of the features and functionality our websites offer.

Email Addresses

We will use your email address solely for the following purposes:

  • Correspondence regarding accurate and timely fulfillment of your order(s)
  • Communication of new promotional ideas, product selections, services and special offers

At times, for security reasons such as detecting intrusions in our network, we may review our server logs, which contain website visitors' IP addresses. If criminal activity is suspected, we may share our server information with the appropriate authorities so they may trace and ID suspected individuals.

Social Media

We urge you to review the terms of use and privacy policies for Facebook, Twitter and other social media sites prior to posting information on those sites, including those operated by Totally Promotional. You should have no expectation of privacy for material you or others post to social media sites such as Facebook and Twitter. Do not post to those sites, including those operated by Totally Promotional, any material you do not wish to make permanently available to the general public. We urge you to take precautions to ensure your posts do not violate the privacy or any rights of others. Be aware that your interactions with social media sites are governed by the privacy policies of the company providing the feature.

Third Party Privacy Policies

We may in good faith disclose personal information when appropriate to comply with the law, a court order, subpoena or other legal action, possibly without notice to you. It also may be necessary to disclose personal information to prevent or aid in the investigation of a possible crime such as identity theft or fraud, to enforce or apply our Terms and Conditions or similar agreements, or to protect our own rights or property or the rights, property or safety of our users or others.

Shipping companies, fulfillment houses and our vendors will only be supplied your information on an as-needed basis to fulfill your order(s). This is generally limited to delivery addresses and recipient phone numbers, when needed.

If we decide to sell, buy, merge or reorganize any or all of our businesses, the transaction may involve the disclosure of personal information to prospective buyers. If this happens, we will take reasonable measures to protect the personal information we disclose by requiring prospective buyers to sign a non-disclosure agreement that limits the use and protects the confidentiality of personal information.

Conditional Acceptance/Website Security

The security of your personal information is important to us. We work daily to insure your order is processed with the utmost protection. We follow generally accepted industry standards to protect the personal information submitted to us during transmission and after we receive it. When you enter sensitive information, such as a credit card number, on our order forms, we encrypt it using secure socket layer (SSL) technology. We guarantee that we will never share your personal information with outside sources, except to the extent necessary to complete and deliver your order.

Despite our best efforts, no method of transmission over the Internet or method of electronic storage is 100 percent secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children’s Privacy

Totally Promotional’s services are not directed toward children under the age of 16. We do not knowingly collect or store personal information from children under this age. Should we discover such information has been provided by a child under the age of 16, it shall be deleted from our system. This is in accordance with the Children’s Online Privacy Protection Act (COPPA).

Sensitive Information

Totally Promotional does not request or encourage the submission of sensitive personal information. This information includes Security numbers, information related to ethnic origin, religion, criminal background, political opinion, etc.

California Residents

Pursuant to section 1798.83 of the California Code, residents of the state of California have the right to request certain information about the storage of their personal information, how that information is being used, and the option to say no to sharing such data. For more information about your rights, see California Code 1798.83. Please contact Totally Promotional using one of the methods above to make these changes.

Changes to the Privacy Statement

This policy may be updated on an as-needed basis at Totally Promotional’s sole discretion. Any updates will be posted here so that all users can access these changes. Continued use of this site shall constitute acceptance of these changes.

Last Updated August 6, 2019