Privacy Policy

We, at Totally Promotional, are committed to protecting the online privacy of our users. This privacy policy details the types of information that is gathered, how we use that information, who this information is disclosed to, and the choices you have to safeguard this information. If you have additional questions or require more information about our Privacy Policy, do not hesitate to call 1-866-795-4657 or email us at [email protected].

This Privacy Policy applies to Totallypromotional.com and Totallyweddingkoozies.com, operated by Totally Promotional, (hereafter referred to as “we,” “us,” or “our”).

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our websites, use our services, or make a purchase.

Information We Collect

We collect the following types of personal information when you use our website:

• Contact Information: Name, email address, phone number, and mailing address.
• Payment Information: Credit card number, expiration date, and security code.
• Order Information: Products purchased, quantity, and delivery address.
• User Preferences: Marketing and communication preferences.
• Usage Information: Pages visited, time and date of visit, and IP address.

We only collect personal data that is reasonably necessary to provide our services, in accordance with data minimization principles.

How We Use Your Information

We use your personal information for the following purposes:

• To fulfill orders and process payments.
• To communicate updates, orders, and special offers.
• To personalize user experience and improve services.
• To prevent fraud and protect security.
• To comply with legal obligations.
• We may also use your information for marketing purposes, such as newsletters and promotions. You can opt-out at any time by clicking the unsubscribe link in emails or contacting [email protected]
• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

How We Share Your Information

We may share personal information with third parties for:

• Payment processing and order fulfillment.
• Customer service and support.
• Legal compliance, such as responding to court orders.
• Fraud prevention and security.
• Third-party data brokers, where applicable, with full disclosure of such agreements.

We DO NOT SELL or RENT personal information for third-party marketing purposes.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience:

• Session Cookies: Deleted when you close your browser.
• Persistent Cookies: Remain until expired or deleted

You can control cookie settings via your browser. However, disabling cookies may affect site functionality. By using our website, you consent to the use of cookies in accordance with this policy. If you prefer not to have cookies, you can opt-out by reach out to us or adjust your browser settings to refuse cookies.

Third-Party Tracking Disclosures

We use third-party analytics and advertising services, such as Google Analytics, to track usage patterns. These third parties may collect data about your interactions with our website. You can opt out of such tracking using the following tools:

• Opt-out of Google Analytics: Google Analytics Opt-Out Browser Add-On

California Residents

Under the California Consumer Privacy Act (CCPA) and CPRA, California residents have the right to opt out of the sale or sharing of personal information. You may exercise this right by contacting us directly at [email protected]. More about our CCPA policy can be found HERE

Nevada Residents

Iowa, Delaware, Nebraska, New Hampshire, New Jersey, Minnesota, Maryland, Tennessee, Colorado, Virginia, Connecticut, and Oregon Residents

Residents of these states have the right to:

• Correct inaccurate personal data.
• Opt out of targeted advertising and profiling.
• Appeal denied requests.
• Request deletion of personal data.
• Access and restrict the processing of their personal data.

Requests can be submitted to [email protected], and we will respond within legally required timeframes.

Oregon and Texas Residents

These states now require opt-out rights for automated decision-making and profiling. If applicable, you may request an opt-out of such processes by contacting [email protected].

Data Processing Assessments

Where applicable, we conduct data processing assessments for high-risk data practices, including the use of algorithms or automated decision-making technologies.

Data Retention Policy

We retain personal data only as long as necessary to:

• Fulfill its intended purpose.
• Comply with legal obligations.
• Enforce our agreements.

Data that is no longer required will be securely deleted or anonymized.

Verification and Denial Rights

All requests are subject to identity verification. To verify your identity, we may ask you to provide identifying information or documentation to ensure the safety and integrity of the process. If we cannot verify your identity, or if a request is manifestly unfounded or excessive, we may deny it.

Security Measures

We implement industry-standard security measures, including SSL encryption and PCI compliance, to protect personal information. However, no system is 100% secure. While we strive for maximum protection, no security system is completely foolproof.

Transparency and Disclosure

We are committed to full transparency about our data practices. This includes:

• Clearly communicating how personal data is collected, processed, and shared.
• Providing accessible privacy notices.
• Allowing users to exercise their data privacy rights easily.

Changes to Our Policy

We reserve the right to update this policy at any time. Continued use of our website and services after an update indicates acceptance of the revised policy.

Contact Us

For any privacy-related questions or requests, contact [email protected].

Last Updated April 1, 2025