Privacy Policy

We, at Totally Promotional, are committed to protecting the online privacy of our users. This privacy policy details the types of information that is gathered, how we use that information, who this information is disclosed to and the choices you have to safeguard this information. If you have additional questions or require more information about our Privacy Policy, do not hesitate to call 1-866-795-4657 or email us at [email protected].

This Privacy Policy applies to and, operated by Totally Promotional, (hereafter referred to as “we.” “us,” or “our”).

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our websites, use our services, or make a purchase.

Information We Collect

We collect the following types of personal information when you use our website:

  • Contact information, such as your name, email address, phone number and mailing address.
  • Payment information, such as your credit card number, expiration date, and security code.
  • Order information, such as the products you purchase, the quantity, and the delivery address.
  • User preferences, such as your marketing preferences and communication preferences.
  • Usage information, such as the pages you visit, the time and date of your visit, and the IP address of your device.

How We Use Your Information

We use your personal information for the following purposes:

  • To fulfill your orders and process you payments.
  • To communicate with you about your orders, updates, and special offers.
  • To personalize your experience and improve our website and services.
  • To prevent fraud and protect the security of our websites and users.
  • To comply with all legal obligations.

We may also use your information for marketing purposes, such as to send you newsletters, promotions, and other communications. You can opt-out of receiving marketing emails at any time by clicking the unsubscribe link in the email or contacting [email protected].

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

How We Share Your Information

We may share your personal information with third parties for the following purposes:

  • To process your payments and fulfill your orders.
  • To provide you with customer service and support.
  • To comply with legal obligations, such as responding to court orders and government requests.
  • To prevent fraud and protect the security of our website and users.

We DO NOT SELL or RENT your personal information to third parties for their marketing purposes.

We take reasonable measures to protect your personal information from unauthorized access, uses, or disclosure. We use industry-standard security technologies, such as SSL encryptions, to protect your information during transmission and follow all PCI compliance requirements. We also restrict access to your information to authorized personnel only.

However, despite our best efforts, no method of transmission over the Internet or method of electronic storage is 100 percent secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect usage information about our websites and services. Cookies are small files that are stored on your device when you visit our website. The enable us to recognize your device and remember your preferences.

We use both session cookies and persistent cookies. Session cookies are deleted when you close your browser, while persistent cookies remain on you devices until they expire or you delete them.

You can control the use of cookies and tracking technologies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website and services.

Third Party Links and Social Media

Our website may contain links to third-party websites that are not operated by us. We have no control over these websites and are not responsible for their privacy practices. We encourage you to review the privacy policy of any third-party website you visit.

Changes To Our Policy

We reserve the right to modify this privacy policy at any time. Your continued use of our website and services after the effective date of the update policy indicated your agreement to the updated policy.

Children’s Privacy

Our services are not directed towards children under the age of 16. We do not knowingly collect or store personal information from children under this age. Should we discover a child under the age of 16 has provided such information, it shall be deleted from our system. This is in accordance with the Children’s Online Privacy Protection Act (COPPA).

California Residents

Pursuant to section 1798.83 of the California Code, residents of the State of California, have the right to request certain information about the storage of their personal information, how that information is being used, and the option to say no to sharing such data. For more information about our CCPA compliance policy please visit HERE.

Nevada Residents

The Nevada Privacy Law (NRS 603A.340) provides Nevada residents with the right to opt-out of the sale of their personally identifiable information (PII). A sale under Nevada law is defined broadly and includes any exchange of PII for monetary considerations or other valuable considerations.

We DO NOT SELL Nevada resident’s PII in exchange for monetary consideration. However, we may share Nevada residents PII with third-party service providers who assist us in providing our services, such as payment processing and data analysis. These service providers are contractually required to keep the PII confidential and use it only for the purposes for which we disclose it to them.

If you are a Nevada resident and would like to opt-out of any potential future sales of your PII, you can do so by submitting a request using the contact information below. We will respond to your request within 60 days.

Verification and Denial Right

All requests are subject to identity verification before a request can be processed. We reserve the right to deny a request if we are unable to verify your identity or if the request is manifestly unfounded or excessive.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]

Last Updated March 14, 2023