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Promotional Products TotallyPromotional.com
10% OFF SITE-WIDE SALE! PROMO CODE: TENTP SEE DETAILS
10% OFF SITE-WIDE SALE
No minimum purchase necessary. Coupon code is not valid on blank, closeout or sale items. Not available with other coupon codes or current pending orders, sale applies to piece price only, limit one per customer.
15% Off Independence Day Bag Sale
No minimum purchase necessary. Valid on any of our bag products. Not available with other coupon codes or current pending orders, sale applies to piece price only, limit one per customer. Valid through Thursday, July 5, 2018 (11:59 PM ET).

Frequently Asked Questions

Here are helpful answers to frequent questions about our promotional products.

  • General Information

    + Contact Us

    + Terms and Conditions

    + Promotional Codes and Offers

    + Military and Charitable Discounts

    + Product Samples

  • Design and Artwork Questions

    + What are the steps for placing a logo or design on my product?

    + What fonts do you offer?

    + Do you offer help with artwork?

    + What is your Design Ideas Tool?

    + What are Pantone Matching System Colors and CMYK Values?

    + Can I use copyrighted or licensed material on my products?

    + Can I get an art proof for my order?

    + Can I get proofs of my product in different colors?

    + Do you keep customer artwork on file?

  • Product Questions

    + Table Covers

    + Banners

    + Banner Stands

    + Lanyards

    + Badge Holders

    + Bags

    + Stuffed Animals

    + Color-Changing Items

    + Flying Discs

    + Coolers

    + Folding Chairs

    + Sunglasses

    + Blankets

    + Umbrellas

    + Highlighters

    + Pens

    + Pencils

    + Drinkware

    + Barware

    + Plates

    + Coasters

    + Can Coolers

    + Wedding Favors

    + Lip Balm

    + Hand Sanitizer

  • Delivery Questions

    + How much is delivery?

    + What are Estimated Delivery Dates and Guaranteed Delivery Dates?

    + How will my order be delivered?

    + Where will my order be delivered from?

    + When will I receive my order?

    + How do I know if my order was delivered by United Parcel Service (UPS), the United States Postal Service (USPS) or DHL?

    + Do you offer drop shipping?

    + Do you offer blind shipping?

    + May I change my delivery address or delivery time?

    + Do you ship product orders to Canada?

    + Do you ship items to Army Post Offices?

  • Order Questions

    + How can I determine the status of my order?

    + What does “production time” mean?

    + When will I receive a confirmation email?

    + Can I get help with my product order?

    + How can I make changes to my order?

    + What payment methods do you accept?

    + Can I pay via NET-30 Terms or a purchase order?

    + How do I finalize my order?

    + Can I order different amounts than those listed in your Quantity/Price graph in the ordering process?

  • How to Use the Customize A Design Option

    + How do I move my text left or right?

    + How do I delete a text field from my design?

    + How do I make my text smaller?

    + How do I make my text larger?

    + What can I do if my text is overlapping the design or another text field?

    + What can I do if I want my names or other text switched in two of your text fields?

    + How can I change a text field or add an additional text field?

    + What can I do if my names do not fit in the design or they size down too small?